CS Remote Care

CS Remote Care automates service actions when needed, enhancing reliability and peace of mind.

CS Remote Care Global Services is an automated monitoring and communication system between your office’s Konica Minolta output devices and the Konica Minolta Service Organisation. It regularly checks for technical problems and consumable depletions, and takes the necessary tasks to solve them automatically to provide stable operations at all times. It helps you manage your devices more easily by minimising any unwanted downtimes and taking away the trouble of having to make service calls manually. Our goal is to provide you with greater satisfaction and reassurance at all times for the success of your business.

CS Remote Care’s automated services – System Diagram

Technical specifications

Supported devicesMost of Konica Minolta bizhub output devices
Data transfer route optionse-mail/HTTP
Service data transmittedCounters
Intervals of consumables and spare parts
Service/maintenance reminders
Consumables requirements
Alarm messages
SecurityCustomer security is our guiding principle

CS Remote Care